6. Juni 2008

ISO 20282

Ach ist das nicht herrlich? Es gibt wieder einen neuen ISO Standard. ISO 20282 Ease of Operation of Every Day Products.

ISO have released a new standard for measuring the usability of every day products, like ticket machines, mobile phones and digital cameras. This standard, ISO 20282, includes test methods for quantifying the usability of consumer products to ensure they meet a pre-defined quality level.

ISO 20282 hat folgende Bestandteile:

  • Design requirements for context of use and user characteristics
  • Test method for walk-up-and-use products
  • Test method for consumer products
  • Test method for the installation of consumer products

Eine sehr schöne Einführung zu ISO 20282 findet sich hier: Measuring the usability of everyday products.