2. Dezember 2008

Usable checkouts

Ein sehr schöner Beitrag zum Thema Usability: Shopping basket usability: Nine tests for a usable checkout.

With consumer budgets tightening, retailers need to fix every potential leak in their e-commerce site. Many sites lose customers during the series of screens that appear after the customer clicks the checkout button. We've observed hundreds of e-commerce sessions in our usability labs and the best performing sites demonstrate these 9 features.

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