11. Februar 2009

Usability as Business Intelligence

Hier ist ein wirklich guter Artikel für euch, liebe THS-Leser: Creating a usability dashboard.

We're often told that senior managers don't have the time to read a detailed report describing the findings from a usability test. This means our thoroughly argued, carefully analysed and clearly presented 60-page report could have no effect on improving the product or changing the culture. How can we better engage managers with our data?

Der Artikel enthält am Ende auch einen beispielhaften Usability Report. Ist immer interessant zu sehen, wie andere es so machen.