Contact Details

Das hier ist ein wirklich lesenswerter Artikel: Providing contact details.

If you can replace a customer phone call with a visit to your website, you’re going to save money. In the UK, it’s on average 14 times more expensive to take a phone call compared to having your customer visit your website. Having said that, your website is just one part of the overall customer experience. Providing a good customer experience involves giving your customers what they want. So when they want your phone number, just give it to them.

Wunderbarer Artikel mit einigen guten Beispielen.